// how it works

From "I think we need AI"
to it's in production.

Four steps. Every project follows the same structure — intake, briefing, build, hand-off. Here's exactly what happens at each stage.

Intake · 10 min
Briefing · 48 hrs
Build · 2–8 wks
Hand-off
// Step 01
Intake

Ten minutes. We walk in prepared.

The intake form is designed to give us the context we need to actually think about your problem — not just schedule a discovery call to gather basics. By the time we talk, we already know your stack, your pain, and your budget band.

It takes about ten minutes. You describe the business, the daily friction, and what you've tried. We take it from there.

Start intake →
section_01 · business basics
name Sarah Chen
company Acme DTC Inc.
industry DTC ecommerce
revenue $2M–10M

section_04 · the stack
platform Shopify
support Gorgias
crm HubSpot

section_05 · the pain
top_pain "CS tickets take us 8hrs to triage"
budget $5K–15K

$ eagle brief --client acme.co

Scanning public surfaces…
Mapping stack to agents…
Estimating effort + risk…

briefing.md ready:
› recommended first agent: support triage
› estimated: 3 weeks · $8,500
› integrations needed: Gorgias, Shopify
› risks flagged: 2 (auth scope, rate limits)

Delivered to sarah@acme.co
// Step 02
Briefing

A written analysis within 48 hours.

Within 48 hours of your intake, you receive a written briefing — not a sales deck. It covers what we'd build first, why, what the risks are, and what you'd need to provide.

The briefing is yours to keep regardless of whether we work together. If we're not a fit, we'll say that too — and point you somewhere better.

The briefing covers: recommended first build, effort estimate, integration requirements, risk flags, and what "done" looks like.


// Step 03
Build

Fixed-scope. Two-week sprints. You stay in the loop.

Every build is a fixed-scope engagement. You get a quote before work starts and that quote is the price. We work in two-week sprints with weekly check-ins so you always know where things stand.

We install everything in your own environment — your server, your repo, your credentials. There's no black box.

Fixed quote · no surprises
Two-week sprint structure
Weekly check-ins
Your environment, your code
You approve first outputs
Rollback plan included

Sample sprint timeline

1

Week 1

Environment setup, integrations, first agent build.

2

Week 2

Testing with real data. You approve outputs. Iterate.

3

Week 3

Edge case handling, safety gates, full pilot run.

4

Week 4

Documentation, runbook, team handoff session.


$ eagle handoff --client acme.co

Transferring repo access…
Documenting credentials…
Writing runbook.md…
Recording walkthrough…

ownership transferred:
› github.com/acme-co/support-agent
› 3 agents live, 1 in pilot
› retainer: essentials · $750/mo

You own everything.
// Step 04
Hand-off

You own the code. We optionally keep it running.

At hand-off, you get the full repository, all credentials documented, a runbook explaining how everything works, and a recorded walkthrough. No lock-in, no black box.

If you want ongoing monitoring, tune-ups, or new features — we offer monthly retainers from $750/mo. Cancel anytime.

See retainer tiers →
// common questions

Things people ask before starting.

Most builds run 2–4 weeks for a single-agent project, 6–8 weeks for a multi-agent fleet. The timeline depends on integration complexity and how quickly your team can review outputs.
No. We've built for founders who can't open a terminal and for engineering teams who can. The intake form and briefing are written in plain English. We handle the technical implementation.
That's fine. The intake form is designed to surface the problem, not require you to spec the solution. You describe the pain; we figure out what to build.
Yes. Everything goes into your own repository from day one. If you decide to stop working with us, the code stays. No vendor lock-in, ever.
For the first phase of every agent, outputs require human approval before they're acted on. You review, approve, or reject. Once you've seen enough outputs to trust the pattern, we can loosen the gate incrementally.
Almost certainly. We've connected agents to Shopify, HubSpot, Gorgias, QuickBooks, Airtable, Google Workspace, Slack, and many others. If it has an API, we can usually work with it.
We'll say so in the briefing. We'd rather send you somewhere better than take a project we can't do well. The briefing is free either way.
// start now

Ready to start the intake?

Ten minutes. We'll send a written briefing within 48 hours. Free if we're not a fit.